All Our Items Are Brand New Condition. We cannot be held responsible for manufacturers faults, BUT we will honour our terms and conditions, faulty products must be reported within 48 hours of purchase for a full instructions of replacement/refund of the buying amount at our discretion. (Postage and Packing is not included in any refund given). If you think there might be a problem, please feel free to inform us. Our contact details are shown below. We would also prefer to be contacted with any problems you might have with any of our products before leaving Feedback (Please give us a chance to solve any problems you may have - Thank you.)
Product images are for illustrative purposes only and may differ from the actual product. We strive to faithfully reproduce images of the items we sell, however, manufacturers constantly update and improve the design and specification of products and it is not always possible to update product images as quickly as the lines change. The item you receive will be of equal quality and value to that shown in the listing. In the case of listings where we have indicated that the colour of the item may differ from the colour represented in the listing pictures, please be assured that quality will not be compromised and that the item will be identical to the product displayed in every detail apart from the colour.
If you want to contact us regarding an item that we are selling on eBay or you have bought from us, please use the eBay messaging service. Include the item number of your purchase in all correspondence. Thank you.
We offer a money back guarantee service. If for any reason you are not satisfied with your goods, we will refund the price of the goods provided that they are returned unused and in original condition, together with the original packaging (if applicable), within 14 days of the date of the invoice, a copy of which must be returned with the goods. You must take reasonable care of the item(s) and must not open them. You will be responsible for the shipping costs both to and from your address. We cannot accept responsibility for returned items damaged or lost in the post so advise you take out postal insurance. To cancel your order you must advise us by email or ebay messages. We will endeavour to replace all broken items or give a refund of the bid/buying amount at our discretion. All returns must be in their original packaging. We will email you a Returns Label, you will require access to a printer to print out a copy to attach to your parcel.
All items require immediate payment by Paypal.
All items will be sent by Royal Mail. We are not responsible for delivery times. Delivery times are provided by the carrier, excluding weekends and bank holidays, and may vary with package origin and destination, particularly during peak periods. Items will be dispatched to the address as listed on your eBay account. Amendments made through PayPal or via email will not be accepted, under any circumstances.
Goods will be normally be shipped within 1 working day(Monday to Friday )
Once we have received full & cleared payment we aim to dispatch all items within 1-2 working days. How long it takes to arrive depends on the carrier:
Sellers Standard Rate: 3-5 working days
Economy Delivery (Royal Mail 48 Hour Courier): 2-3 working days
Standard Delivery (Other 48 Hour Courier): 2-3 working days
Express Delivery (Royal Mail 24 Hour Courier): 1-2 working days
Check at local holding office, as postmen often don’t leave a card. If you do not receive the item within 7 days please contact us.
If you have received a faulty or incorrect item, you must notify us within seven days of receipt, we will then arrange to replace the item within the usual timescales as indicated in the terms of delivery. Certain tools have consumable parts, which are not included in the guarantee. We do not give cash refunds. If we cannot repair your item we will replace it with an item of equal or greater specification. In order to process your warranty claim we will require a copy of your invoice, which will act as your receipt of purchase.You will be responsible for all shipping costs incurred.